
How to Write an Email: A Complete Guide with Examples
Few daily tasks are as universal—and as easily botched—as writing an email. ScaledMail notes that professional emails should be clear, purposeful, and respectful of the reader’s time.
Format: Block style, left-justified (Boise State Writing Center) ·
Paragraph length: 3 sentences max (ScaledMail) ·
Bullet rule: Use for 3+ items (ScaledMail) ·
Response time: Within 24 hours (SEEK AU)
Quick snapshot
- Choose a greeting — use “Dear [Name]” for formal contexts (Boise State Writing Center)
- Write a subject line (6–10 words, specific) (ScaledMail)
- State your purpose in the opening sentence (UNC Writing Center)
- Find the email app: look for “Mail” (iOS) or “Gmail” (Android) on your home screen
- Compose on a small screen by using the app’s “Compose” or “+” button
- Attach files by tapping the paperclip icon before sending
- Set up an account (e.g., Gmail, Outlook) if you don’t have one
- Click “Compose” or “New Email” in your app or webmail
- Enter the recipient’s address in the “To” field
- Write a subject, body, and tap “Send”
Three key figures from research provide a numeric backdrop: 347 billion emails are sent daily (2023 estimate), the average professional email runs 50–125 words, and the most common mistake is a missing or unclear subject line.
| Label | Value |
|---|---|
| Emails sent daily | 347 billion (2023 estimate) |
| Average professional email length | 50–125 words |
| Most common email mistake | Missing or unclear subject line |
| Professional email signature essentials | Full name, title, company, one contact method (ScaledMail) |
| Email etiquette: response time | Within 24 hours (SEEK AU) |
| Email etiquette: greeting and sign-off | Professional greeting and proper ending (Grammarly) |
| Formal email structure | Greeting, pleasantry, main purpose, details, call to action, closing, signature (HelpDesk) |
How do you start writing an email?
Before you type a single word, decide what you want the recipient to know or do after reading. The UNC Writing Center advises writers to clarify the purpose and expected outcome beforehand. That single step shapes everything from subject line to sign-off.
- Choose a professional greeting: For formal emails, start with “Dear [Mr./Ms. Last Name]” (Boise State Writing Center). For colleagues or familiar contacts, “Hi [Name]” works.
- Write a subject line that tells the story: Aim for 6–10 words that summarize the topic and fit on a mobile screen (ScaledMail).
- Open with the purpose: The first sentence should state why you’re writing. Avoid vague openers like “I hope this finds you well” unless followed by a concrete reason (Grammarly).
A well-defined purpose upfront cuts the chance of a rambling email in half. The recipient scans the subject line and first sentence—make those the map.
What this means: Starting strong doesn’t require creativity. It requires clarity. A clear subject line and direct opening sentence save time for both writer and reader.
The writer defines the recipient’s expected action before drafting. A clear subject line and direct opening sentence save time for both writer and reader.
How do you write a formal email example?
Formal emails follow a predictable structure that signals professionalism. Indeed lists the core elements: a clear subject line, proper salutation, concise body, professional sign-off, and proofreading.
Four components, one pattern: brevity + respect.
| Component | Rule | Source |
|---|---|---|
| Subject line | Specific, short enough for mobile, no “Urgent” spam tactics | ScaledMail |
| Salutation | “Dear [Title Last Name]” for formal; use “Dear [Full Name]” if unknown gender | Grammarly |
| Body | Introduce purpose in first sentence, keep paragraphs under 4 sentences | Boise State Writing Center |
| Closing | “Sincerely,” “Best regards,” or “Respectfully,” | Grammarly |
| Signature | Full name, job title, company, phone or scheduling link | ScaledMail |
What is a good email example?
Subject: Q4 Budget Review – Meeting Request
Dear Ms. Lee,
I hope this message finds you well. I would like to schedule a 30-minute meeting this week to review the Q4 budget allocation. Please let me know your available times. Thank you.
Best regards,
John Smith
Marketing Director, ABC Corp
This example works because every line moves the purpose forward. No filler. HelpDesk recommends keeping the structure to eight parts at most: greeting, pleasantry, main point, details, call to action, closing, and signature.
The pattern: Formal doesn’t mean stiff. It means structured. The recipient can find the request in two seconds.
The formal email writer uses a predictable structure with a clear subject, formal salutation, focused body, and professional closing. The recipient can find the request in two seconds.
How do I write an email on my phone?
Mobile email writing presents unique challenges: smaller screen, autocorrect errors, and the temptation to tap send too fast. Yet most professionals check email on their phones multiple times daily.
- Open your phone’s email app (Mail on iOS, Gmail or Outlook on Android).
- Tap the compose icon (usually a pencil or + sign).
- Enter the recipient’s email address in the “To” field.
- Write a concise subject line and body text. ScaledMail advises keeping paragraphs to three sentences or fewer even on mobile.
- Attach files by tapping the paperclip icon (if needed).
- Proofread before tapping “Send” — Grammarly warns against emotional language and typos.
Autocorrect can turn a professional email into an embarrassment. Read the whole message aloud before sending. A single typo in the subject line signals carelessness.
Where is the email icon on this phone?
On an iPhone, the default Mail app icon is a white envelope on a blue background. On Android, the Gmail icon is a red, white, and yellow envelope. If you can’t find it, swipe down on the home screen and type “Mail” or “Email” in the search bar. Indeed notes that using a professional email app with a clear interface reduces sending errors.
What this means: On mobile, speed is not an excuse for sloppiness. A well-edited email sent from a phone looks the same as one written on a laptop to the recipient.
The mobile email writer must open the app, compose carefully, proofread for autocorrect errors, and then send. A well-edited email sent from a phone looks the same as one from a laptop to the recipient.
How do you send an email for the first time?
For a first-time sender, the process involves a few clear steps. Start by creating an account if you don’t have one (Gmail, Outlook, Yahoo are free). Then:
- Open your email app or go to webmail (e.g., Gmail or Outlook.com).
- Click “Compose” or “New Email.”
- In the “To” field, type the recipient’s email address exactly (a dot or spelling mistake means it won’t arrive).
- Write a subject line that summarizes the content.
- Type your message. Keep it short — aim for 50–125 words as a general rule.
- Click “Send.” The email will appear in the “Sent” folder if it went through.
UNC Writing Center emphasizes that even first-time senders should set expectations: “Decide what you want the outcome to be. Do you need a reply? A file? A meeting date? Make that clear.”
The trade-off: Sending your first email is straightforward, but checking the recipient address twice prevents embarrassing misdirects. SEEK AU lists “checking recipient fields” as a core etiquette rule.
The first-time sender creates an account, composes a short message, and double-checks the recipient address before hitting send. Checking the recipient address twice prevents embarrassing misdirects.
Where do I find my email?
If you’re using a new phone or helping someone else, locating the email app is the first hurdle. Here’s a device-by-device guide.
- iPhone (iOS): The default Mail app is pre-installed with a white envelope icon. Look on the home screen; if not there, swipe left to the App Library or use Spotlight Search (swipe down from the middle of the home screen) and type “Mail.”
- Android (Samsung, Google Pixel, etc.): The Gmail app is usually pre-installed and has a red, white, and yellow envelope. Open the app drawer (usually a grid icon at the bottom) and look for Gmail or Email.
- Windows Phone / other: Similar pattern — search for “Mail” or “Email” in the app list.
How do I find my email on my phone iPhone?
On an iPhone, tap the Settings app, scroll down to “Mail,” and confirm which accounts are configured. If you see no accounts, tap “Add Account” to set up Gmail, Yahoo, iCloud, or Outlook. The Mail app will then appear on your home screen automatically. Indeed suggests keeping your email app organized to avoid missing important messages.
The implication: The email app is almost certainly already on your phone — the challenge is locating it among a sea of icons. Use search; it’s faster.
The phone user can find the email app by looking on the home screen, searching by name, or checking settings. The email app is almost certainly already on the phone — use search to locate it faster.
Step-by-Step Guide: How to Write an Email (Start to Send)
Consolidating every tip into a repeatable workflow.
- Prepare: Jot down the one thing you need from the recipient. (UNC Writing Center)
- Write subject line: 6–10 words, specific, mobile-friendly. (ScaledMail)
- Greet: “Dear [Name]” for formal; “Hi [Name]” for known contacts. (Grammarly)
- Body: State purpose in first sentence. Keep each paragraph to 3 sentences or fewer. Use bullet lists for 3+ points. (Boise State Writing Center, ScaledMail)
- Close: Polite sign-off (“Best regards,” “Thank you,” etc.) and full signature. (HelpDesk)
- Proofread: Check for typos, misplaced names, and emotional tone. (Grammarly)
- Send: Tap send, then check your “Sent” folder to confirm.
Even experienced writers forget to attach files or paste the wrong link. Before hitting send, reread the entire thread. A second check takes 30 seconds and can save an hour of follow-up.
The writer follows a repeatable workflow: prepare, write subject, greet, draft body, close, proofread, send. A final check before sending is a small investment that prevents major follow-ups.
What’s clear and what’s not about email best practices
Confirmed facts
- Email is essential for business communication
- A clear subject line improves open rates (ScaledMail)
- Formal emails require proper salutation and sign-off (Indeed)
- Professional emails should be proofread (Grammarly)
- Response time expectation: within 24 hours (SEEK AU)
What’s unclear
- Whether to always use “Dear” for formal emails — some workplaces prefer “Hello” (Grammarly notes tone flexibility)
- Optimal email length varies by context (short for internal, longer for detailed proposals)
- Whether emojis are ever acceptable in professional emails (industry-dependent)
- Best way to handle follow-ups without being pushy
- Whether to use “To Whom It May Concern” vs “Dear Hiring Manager” when recipient name is unknown (advice varies)
The pattern: The industry generally agrees on structure and respect, but the details of greeting and tone remain flexible depending on context and workplace culture.
Expert perspectives on email writing
“Use a professional email address, reply on time, keep messages concise, check recipients, and use suitable greetings and sign-offs.”
— SEEK AU, career advice platform
“A strong professional email should include a clear subject line, proper salutation, concise body, sign-off, proofreading, and correct recipient fields.”
— Indeed Career Guide
Both sources agree: Email success depends on structure and respect for the recipient’s time. The details—subject line length, greeting choice, signature format—all support that single goal.
Frequently asked questions
How to write an email to multiple recipients?
Use the “CC” field for people who need to know but aren’t the primary target. Use “BCC” for hidden copies. Write a salutation that addresses the primary audience (e.g., “Dear Team,”) and keep the body as concise as if writing to one person. Indeed warns against “Reply All” unless everyone needs the reply.
How to write a follow-up email?
Wait 2–3 business days, then send a short email referencing your previous message. State your request again politely and offer to provide additional information. SEEK AU notes that persistence must be balanced with professionalism.
How to write an email with an attachment?
Mention the attachment in the body and name the file clearly (e.g., “Q4_Report_2023.pdf”). Most email apps have a paperclip icon to attach files. Verify the attachment is added before sending. ScaledMail suggests compressing large files to avoid bounce.
How to write a thank-you email?
Keep it warm and specific: mention exactly what you’re grateful for. For example, “Thank you for your time during yesterday’s interview.” Sign off with “Thanks” or “Best regards.” Grammarly advises avoiding generic phrases.
How to write a professional email without a name?
Use “Dear Hiring Manager,” “Dear Sir or Madam,” or “To Whom It May Concern” for formal contexts. For less formal, “Hello,” or “Greetings” works. Indeed recommends doing a quick web search to find the name if possible.
How to write an email for a job application?
Attach your resume and cover letter. Subject line: “Application for [Job Title] – [Your Name]”. In the body, state the position you’re applying for and briefly highlight relevant qualifications. Close with gratitude and your phone number. HelpDesk suggests a clean, professional format.
For first-time senders in the US or any English-speaking workplace, the choice to follow professional email etiquette is clear: invest the extra two minutes to write a clear subject, a direct opening, and a polite sign-off. For the sender, it’s a trade-off that always favors preparation.